At durelisomara, we collect various types of information to provide you with effective budget allocation services and improve your financial planning experience. Understanding what we collect helps you make informed decisions about using our platform.

Personal Information You Provide

When you create an account or use our services, you may provide us with personal details including your name, email address, phone number, and residential address. We also collect financial information such as income details, expense categories, and budgeting preferences that you choose to share with us.

Automatically Collected Information

We automatically gather technical information about your device and how you interact with our platform. This includes your IP address, browser type, operating system, and usage patterns. We use cookies and similar tracking technologies to enhance your experience and analyse platform performance.

Your information helps us deliver personalised budget allocation services and maintain a secure, user-friendly platform. We process your data for several specific purposes, always with your interests in mind.

• Providing budget allocation recommendations based on your financial situation and goals
• Sending you important updates about your account, security alerts, and service changes
• Analysing usage patterns to improve our platform features and user experience
• Ensuring platform security and preventing fraudulent activities
• Complying with legal obligations under Australian privacy and financial services laws

We don't sell your personal information to third parties. However, we may share your information in specific circumstances to provide our services effectively and meet legal requirements.

Service Providers

We work with trusted third-party service providers who help us operate our platform, process payments, and deliver our services. These providers are contractually bound to protect your information and can only use it for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by Australian law, court orders, or regulatory authorities. This includes situations where disclosure is necessary to protect our rights, prevent fraud, or ensure user safety.

Business Transfers

If durelisomara is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you before your information becomes subject to a different privacy policy.

Under Australian privacy law, including the Privacy Act 1988, you have several rights regarding your personal information. We're committed to helping you exercise these rights easily and transparently.

To exercise any of these rights, contact our privacy team using the details below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

We implement comprehensive security measures to protect your personal and financial information from unauthorised access, disclosure, or misuse. Our security practices are regularly reviewed and updated to address emerging threats.

Technical Safeguards

We use industry-standard encryption to protect data in transit and at rest. Our servers are hosted in secure facilities with restricted access, and we employ firewalls, intrusion detection systems, and regular security monitoring to protect against cyber threats.

Access Controls

Access to your personal information is limited to authorised personnel who need it to provide our services. All staff members undergo security training and are bound by confidentiality agreements.

We retain your personal information only as long as necessary to provide our services, meet legal requirements, and protect our legitimate business interests.

Retention Periods

Account information is retained while your account remains active and for up to seven years after closure to comply with Australian financial services regulations. Usage data and analytics information may be retained for up to three years to help improve our services.

Secure Deletion

When we no longer need your information, we securely delete or anonymise it using industry-standard data destruction methods. Some information may be retained in anonymised form for statistical analysis and service improvement.

While we primarily store and process your information within Australia, some of our service providers may be located overseas. When we transfer your information internationally, we ensure appropriate safeguards are in place.

We only work with overseas service providers who demonstrate adequate privacy protections and enter into agreements that require them to protect your information according to Australian privacy standards.

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your account email or by posting a prominent notice on our platform.

We encourage you to review this policy periodically to stay informed about how we protect your information. The effective date at the top of this policy indicates when it was last updated.